This is something I have known all along, and I have further confirmed this recently.
People at the top management will likely never understand what the ground level people goes through.
The top thinks they know everything. They make 'idealistic', 'kaki-song' goals and think they are very 'kiang'. They think they know what the people on the ground wants, so they raise the cash and find the experts to come up with 'technologically advanced systems' that will help 'raise the bar and push them to the next level'.
When the product is finally delivered and tested on the ground users, that's when you will realize a giant mismatch of expectations. Ground people feel the product is redundant, extra-work, replications, even nonsensical. And yet the product have to the go through the acceptance of the ground.
WTF?
It's a BIG PROBLEM.
Why not get the ACTUAL people who will be using the product involved right from the start?
Why get the bosses (people who don't actually use the product, but THINKS they know what their subordinates want) just because they are the 'management'?
And then you find out all along you are building something nobody uses, you scrap it?
Is that a good use of resources?
I always thought there's a limit to human stupidity, then once again they exceed my expectations.
To infinity and beyond.
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